Support & Help Center
Get assistance with the Records Management System and find answers to common questions.
Contact Support
Contact Information
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Phone Support
+1 (284) 123-4567
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Email Support
support@records.gov.vg
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Hours of Operation
Monday - Friday: 8:00 AM - 4:30 PM
Frequently Asked Questions
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How do I reset my password?Click on the "Forgot Password" link on the login page and follow the instructions sent to your email.
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What file formats are supported?We support PDF, DOC, DOCX, XLS, XLSX, JPG, and PNG files up to 50MB in size.
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How long are records retained?Retention periods vary by document type and department. Please check the retention schedule in the Guidelines section.